• Support

Get Connected to Our Experts


Access Support

Our expert support team is committed to working closely with you to provide the right resources and advice to help you succeed on your AI journey 

Support Cases

Get expert assistance through the SambaNova Support Cloud. Access our knowledge base, open a new support case, or check the status of an existing one. Login credentials required.*

Contact Us

Fill-in a brief form so we can quickly get you on your way to receiving the information and assistance you need.

*Access the SambaNova Support Cloud

To access the support cloud, you will first need:

  1. A valid SambaNova Systems Cloud Identifier. If you do not have a Support Identifier, or your Systems Administrator does not know it, please contact your SambaNova sales representative.

  2. To register with SambaNova Systems’ Single Sign-On here.

If you need assistance with any of the above steps, contact us.

Please note: Support case service level agreements are subject to contract terms.

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